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Strategy

Part of Seven steps to build a SAAS marketing strategy your team can run

How to build a SAAS marketing strategy framework that guides spend

A practical guide to building a SAAS marketing strategy framework: set one revenue goal, map the buying group, choose channels by job and split a fixed budget.

What should spending decisions be based on?

The framework should show why one activity receives money over another. It ties a commercial outcome to the audience, channel job, budget and test, so teams can revisit an allocation without losing its original reasoning. It is a decision record, not a calendar of every campaign task.

The wider strategy planning process supplies context, while this record keeps the reasoning for each allocation visible. Fund an activity only when its intended contribution and evaluation measure are clear; that makes it possible to adjust a campaign without discarding why the spending was approved.

Which figures need to agree before money is allocated?

Before setting channel shares, reconcile the revenue period with new and expansion revenue, average deal size, win rate and qualified opportunities. The inputs must fit one another; otherwise, the target cannot give a reliable basis for deciding how much to commit to marketing or where.

Goal assumptions to reconcile

  • £12,000average annual deal size
  • 20%win rate
  • 5qualified opportunities per closed deal

A compact calculation makes the relationship tangible: a £12,000 annual deal and a 20 per cent win rate mean five qualified opportunities are needed for one sale. Check the budget inputs against that requirement before fixing channel shares for the period. The key metrics help identify the figures to use.

Whose needs should the spending plan reflect?

The plan should identify whose concerns the investment is meant to address. When an economic buyer, technical evaluator and daily user influence a software purchase, the case for spending should reflect more than one person's questions before deciding what supporting content to fund.

Buying group roles and needs

Economic buyer

Question
Cost and return
Where they look
Business cases
Content that answers
ROI summary

Technical evaluator

Question
Fit and risk
Where they look
Docs and reviews
Content that answers
Security notes

Daily user

Question
Daily effort
Where they look
Peers and demos
Content that answers
How-to guides

Keep role-by-role detail in supporting evidence, and carry it into the main record only when it changes the messages or content that needs funding. The buyer-persona approach can support those assumptions without turning the spending framework into a full audience dossier.

What job should each funded channel perform?

Give every funded channel a named job before comparing costs. It may create demand, capture existing intent, or support retention and expansion. The reason for the allocation should explain its expected contribution, rather than treating the channel name itself as a case for spending.

Paid search captures intent, content and events create it, and email or customer marketing can support retention. The channel strategy gives those roles fuller treatment; this spending record needs only the job attached to funded work and the measure that fits it.

Video carries a large share of B2B attention, so creative quality belongs in the spending decision. The IAB UK creative reference offers a production reference. The CAP Code section 2 can be considered when setting creative standards; record the intended job before choosing a format.

Choose one measure that matches each channel's purpose, and keep its meaning alongside the result. That way, later comparisons do not depend on a definition that has shifted. Document the assumptions behind each assessment so the team can distinguish the original rationale from a change in how results are interpreted.

How can the budget be divided without guessing?

Set the total available amount first, then divide it by expected contribution and supporting evidence. A 40 per cent, 40 per cent and 20 per cent division across demand creation, capture, and retention or expansion is an illustration for B2B software firms, not a rule for every business.

Activity purposeIllustrative shareWhat the allocation supports
Demand creation40 per centCreating demand
Demand capture40 per centCapturing existing intent
Retention or expansion20 per centSupporting existing customers

Record each share, purpose and cost in the budget template. Keep allocations open to revision, but require each change to cite evidence tied to the same commercial aim. A channel preference or an additional campaign idea, by itself, is not a sufficient reason to move money.

Track cost per qualified opportunity monthly. A channel beating its target may receive more in the next quarter, while two misses call for a pause. A ninety-day planning cycle gives the team a way to carry that evidence into a later allocation decision.

What should a review change?

A quarterly review should result in a recorded choice to hold, adjust or pause funding. Use pipeline created, cost per qualified opportunity and revenue closed to test the assumptions behind the original allocation. The purpose is to change the next spending decision when warranted, not merely to report activity.

Compare closed revenue with the starting case, and state how credit was assigned using attribution methods. If a result misses its target, change one variable at a time. If a channel beats its target, record the evidence that supports giving it additional funding.

Keep the central record to two pages, with revenue assumptions, audience evidence, channel jobs, allocation, measures and the review decision. Campaign-level material can sit elsewhere. The measurement and reporting guide can inform the detail while the record stays focused on choices that alter spending.

What should I do first?

Start with the commercial target and work outwards: confirm its period and assumptions, choose a channel purpose, set the total, then decide what evidence would prompt a change. The first version should direct spending without trying to contain every campaign detail.

  1. State the target period, deal size, win rate and qualified-opportunity requirement.
  2. Name each funded channel's job and matching measure.
  3. Set the total budget, allocation and cost per qualified opportunity.
  4. Choose a quarterly review date and record how evidence will change spending.

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